Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about our products, need styling advice, or want to share feedback, our team is here to help.

How to Reach Us

Email: info@7htrade.com
Response Time: We typically respond within 24 hours during business days

Customer Service Hours

Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday - Sunday: 10:00 AM - 4:00 PM GMT

Frequently Asked Questions

Do you offer international shipping?
Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by location.

What is your return policy?
We accept returns within 30 days of purchase for unused items in their original packaging. Please contact us to initiate a return.

How do I care for my hair accessories?
Check out our blog post on How to Care for Your Luxury Hair Accessories for detailed care instructions.

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.

Need Styling Advice?

Not sure which claw clip size is right for your hair type? Wondering how to use French hair pins? Our team is happy to provide personalized recommendations. Just send us an email with your questions!